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online armor blocks avira update

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When trying to update avira antivir the process hangs. Looking in the online armor config/history, it shows:

OADriver : OpenProcess, 424 -> 1184 - Deny (protected)

1184 - OAcat.exe

424 - update.exe

I have looked in the "Programs" section and made sure that everything for avira is marked "trusted". I tried setting the update.exe to "protect from suspend" and "protect from termination".

We're using online armor free version with windows xp, sp3.

Help appreciated.

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