zee 0 Posted July 12, 2011 Report Share Posted July 12, 2011 When trying to update avira antivir the process hangs. Looking in the online armor config/history, it shows: OADriver : OpenProcess, 424 -> 1184 - Deny (protected) 1184 - OAcat.exe 424 - update.exe I have looked in the "Programs" section and made sure that everything for avira is marked "trusted". I tried setting the update.exe to "protect from suspend" and "protect from termination". We're using online armor free version 5.0.0.1097 with windows xp, sp3. Help appreciated. Quote Link to post Share on other sites
catprincess 19 Posted July 12, 2011 Report Share Posted July 12, 2011 Hi zee, Can you please try adding Avira to OA's exclusions list under Options -> Exclusions and also add OA to Avira's exclusion's list and see if that helps with the hang? It's always a good idea to exclude security programs from each other to prevent conflicts Quote Link to post Share on other sites
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