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License Activation problem


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Windows 7 64bit

OA++

Yesterday I renewed my license for another year and it showed 364 days left, now today it shows my license as being expired so I uninstalled OA ++, reinstalled and it still shows my license being expired with the renewal button beneath that which I already did.

I went to the OA user area, logged in, went to View License and it shows as being expired since July 27th 2011, with the green check mark under renew and nothing under reset which is what I thought I would have to do.

I received an email confirmation yesterday right after I renewed telling me this - Online Armor ++ Firewall [1 Year]

1 license - Including all software and signature updates, along with the license that I have been using. Problem is now OA++ is showing as being expired since yesterday????

Would appreciate any help

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I finally got my license activated.

A couple of years ago I went through the same problem using OA Premium but becuase of the technical problem my post was transfered to someone who worked with OA and through a couple of days of email, going back and forth a solution was found so I tried using that same solution with OA++ and it worked. I went to the user login area created a new account with my license and sure enough it worked. It now shows that my license will be expired in July of 2012 and not July of 2011. I was also able to reset my license which enabled me to enter it during the installation process of OA++ without being told that my license is expired.

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