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I'm attempting to follow the steps and have downloaded the necessary programs. Ran CCleaner and then attempted to scan with A Squared Free but the scan stops and won't proceed. I have tried several times and it stops at the same place. I saved a report after stopping scan and will send at your request. I would appreciate your help in progressing forward.

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Hi, and welcome to the forum

There could be different reasons causing the freezing of the scan from malware to just physical hardware issues with your hard drive.

1rst thing to try in order to run Deep Scan again and get the result - disable real-time resident of your Antivirus, if you are running such alongside with a-squared

Can you run and produce log files by ISeeYouXP and HiJackFree?

If not, please describe the difficulties you are experiencing.

In addition briefly describe the main problem and the symptoms of system's misbehaviour if any.

My regards

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude or Lynx to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread

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