howied Posted November 12, 2009 Report Share Posted November 12, 2009 I was sent here since these 6 H key problems cannot be quarantined please see attachments Link to comment Share on other sites More sharing options...
Lynx Posted November 12, 2009 Report Share Posted November 12, 2009 Hi howied, and welcome to the forum Probably you've read the instruction referred below, but since there are no attachments as you wrote I'm posting the standard procedure ======= Read the following instructions START HERE, if you don't we are just going to send you back to this thread <--click Prepare and post the required log files into this thread Wait for reply from ShadowPuterDude, Katana, or JeanInMontana for assistance and further instructions. ======= Translation Links for Forum Instructions My regards P.S. Posting just the file name or the alleged infection name does not provide any information The location of the files / precise names of files and/or Registry Entries ; processes, etc. are required. The same applies to the detections names. All that info should be in the saved report produced by a-squared. That will be one of the steps in the instruction Link to comment Share on other sites More sharing options...
howied Posted November 12, 2009 Author Report Share Posted November 12, 2009 I seem to be having a problem...I attached the log from my scan...but it seems to disappear...I will try again its a text document ??? lets see if it works this time Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 12, 2009 Report Share Posted November 12, 2009 Where are the ISeeYouXP and HiJackFree logs? Link to comment Share on other sites More sharing options...
howied Posted November 12, 2009 Author Report Share Posted November 12, 2009 Thanks for the help...but I removed the old files and ran another scan and the problem is solved... Link to comment Share on other sites More sharing options...
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