butterbing Posted November 18, 2009 Report Share Posted November 18, 2009 My computer is running slow and windows live messenger kept closing down. It appears that I may of fixed the live messenger problem temporarily by reinstalling but now my computer has issues whereby neither Firefox or Safari is working correctly - they keep locking up requiring a restart I ran a High jack free online analysis scan which lists lots of problems. I don't even know where to start. Any advice would be appreciated Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 18, 2009 Report Share Posted November 18, 2009 Your logs aren't showing any malware. Download -->> OTL <<-- to your desktop. Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted. When the window appears, underneath Output at the top change it to Minimal Output. Check the boxes beside LOP Check and Purity Check. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.Note: These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically. Attach both logs with your next reply. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted November 21, 2009 Report Share Posted November 21, 2009 Thread Closed Reason: Lack of Response PM either ShadowPuterDude or Lynx to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread Link to comment Share on other sites More sharing options...
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