JChriss 1 Posted November 9, 2011 Report Share Posted November 9, 2011 Today was one of those Tuesday patch days from Microsoft, and there were ten total updates including security updates for Windows 7 as well as updates for Microsoft Office 2010, both 32- and 64-bit. I tell you, during the installation there were an ungodly number of requests from Online Armor asking to allow the downloads. Was this an anomaly, or will this happen occasionally with such updates? One update actually failed because I guess I did not respond to all of the popups. I tried it again later and it worked. Quote Link to post Share on other sites
catprincess 19 Posted November 9, 2011 Report Share Posted November 9, 2011 I assume you are using the 64bit version of Windows 7 or are you referring to two different systems with the same problem? It's generally a good idea to provide the information requested in the "Information to include in your support requests" Are you running the latest version, 5.1.1.1395? Quote Link to post Share on other sites
JChriss 1 Posted November 9, 2011 Author Report Share Posted November 9, 2011 Yes, I'm using the latest version. Although I have Windows 7 64-bit, there are occasionally 32-bit updates from Microsoft. I don't know why. Maybe I should not install those. But I noticed I have 32-bit and 64-bit versions of Internet Explorer 9, and usually the 32-bit version is used. I also have a paid subscription to Emsisoft Antimalware, along with the Onlin Armor Premium subscription. Excellent coverage of course, perhaps the best I have seen taking into account high scanning speed and now reduced numbers of false positives. But this latest update patch from Microsoft was grueling. Perhaps I should turn off messages from the firewall during Microsoft/Windows updates. By the way, since this incident on Tuesday I have also lost shell extension on Antimalware. Right now I'm getting security center message saying there is no antivirus system on my computer. It is however recognizing Online Armor firewall. Don't know what's going on. How do I check to make sure shell extension is set properly? Quote Link to post Share on other sites
Rob R. 20 Posted November 9, 2011 Report Share Posted November 9, 2011 I've not seen a single popup while updating my XP and Office this time. Previously i had quite a few popups for Office updates. Couldn't blame OA for warning me about things like this: Quote Link to post Share on other sites
Rob R. 20 Posted November 9, 2011 Report Share Posted November 9, 2011 JChriss, Does EAM tray menu work? Is there an *.ELF file in EAM installation folder? Quote Link to post Share on other sites
JChriss 1 Posted November 9, 2011 Author Report Share Posted November 9, 2011 Well, I went back to the main screen on Antimalware and turned off and on file guard, behavior blocker, and surf protection, and the red flag went away. Security Center is no longer reporting not detecting an antivirus system. Does the previous question refer to the firewall or antimalware? Quote Link to post Share on other sites
Rob R. 20 Posted November 9, 2011 Report Share Posted November 9, 2011 Oh, i'm sorry. With EAM i meant Emsisoft Anti-Malware. I'm just used to shorten it to EAM. Don't know about the shell extension. You might try to disable and enable it again.. (Configuration > General > "Activate explorer integration") Next time the system is started it should be working. Quote Link to post Share on other sites
JChriss 1 Posted November 9, 2011 Author Report Share Posted November 9, 2011 EAM is back integrated into security center after turning file guard off and back on. Quote Link to post Share on other sites
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