JWC 1 Posted November 22, 2011 Report Share Posted November 22, 2011 Anyone else having this problem? I've tried earlier this morning and again just now with the same failure. Quote Link to post Share on other sites
Rob R. 20 Posted November 22, 2011 Report Share Posted November 22, 2011 JWC, í have no OA++ installed at the moment but i do see some configuration errors returned by the server when i try to update OA or EAM. I asked someone else and he has no issues at all with the EAM updates. I've reported the error, attached some fiddler logs and i'm sure it will be fixed ASAP. Quote Link to post Share on other sites
dallas7 1 Posted November 23, 2011 Report Share Posted November 23, 2011 I'm seeing the same OA++ error as JWC: Created: 11/22/2011 12:36:30 PM Summary: Virus signatures update failed Description: Failed to update the AV module. Event type: Auto update(11) Event action: None(1) Last attempt was 11/22/11 17:42:54 MST (UTC -7) No ThreatDB/Components updates observed, failed or otherwise since then. Last successful Virus/ThreatDB/Components updates was 11/21/11 22:21:22 for OA++ Last successful ThreatDB/Components updates was 11/21/11 21:12:22 for OAP FWIW, Ashampoo A-M Ikarus and Emsi virus file updates have been OK through this period. Quote Link to post Share on other sites
dallas7 1 Posted November 23, 2011 Report Share Posted November 23, 2011 ThreatDB and components OK. Virus sigs not... Created: 11/22/2011 9:30:05 PM Summary: Automatic Update successful Description: New threat database has been downloaded and installed Event type: Auto update(11) Event action: None(1) Created: 11/22/2011 9:30:08 PM Summary: Automatic Update successful Description: New version of Online Armor components has been downloaded and installed Event type: Auto update(11) Event action: None(1) Created: 11/22/2011 9:30:08 PM Summary: Virus signatures update failed Description: Failed to update the AV module. Event type: Auto update(11) Event action: None(1) Quote Link to post Share on other sites
Rob R. 20 Posted November 23, 2011 Report Share Posted November 23, 2011 The issue should be fixed now. Quote Link to post Share on other sites
Pars 5 Posted November 23, 2011 Report Share Posted November 23, 2011 This problem occured for us too. Solved! One of our update servers had a failure last night. It's fully recovered now and I apologize for the troubles you had. Depending on the individual load balancer's decisions, some of you were routed to the server with the failure. Thank You. Quote Link to post Share on other sites
dallas7 1 Posted November 23, 2011 Report Share Posted November 23, 2011 What Pars said! Cheers. Quote Link to post Share on other sites
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