Ron L Posted November 27, 2011 Report Share Posted November 27, 2011 I just purchased the Internet Security Pack and I am having problems learning how to contact Customer Service and/or Support. Any information and help would be appreciated. Link to comment Share on other sites More sharing options...
Marcelle McMillen Posted November 28, 2011 Report Share Posted November 28, 2011 (edited) You can post questions on this forum or email them @this email - i had difficulty finding the support function as well. So far the people her on this forum have been a great help. Edited November 28, 2011 by ctrlaltdelete e-mail address removed Link to comment Share on other sites More sharing options...
Lynx Posted November 28, 2011 Report Share Posted November 28, 2011 Hi Guys , welcome to the forum Ron L, Please use this page as a start in order to get help in case the forum is not enough Especially pay attention to “Customer Center" (white) Emsisoft sign at the left top of the forum is a link. Please click Then you have all pages/info available including “Support” Tab & the respective link provided by me above Cheers! p.s. Marcelle McMillen, That was 1st time I've seen the address posted by you … it could be legit , but it is always better to deal with this forum and with Emsisoft developers/support team. My regards Link to comment Share on other sites More sharing options...
Ron L Posted November 28, 2011 Author Report Share Posted November 28, 2011 Hi Guys , welcome to the forum Ron L, Please use this page as a start in order to get help in case the forum is not enough Especially pay attention to “Customer Center" (white) Emsisoft sign at the left top of the forum is a link. Please click Then you have all pages/info available including “Support” Tab & the respective link provided by me above Cheers! p.s. Marcelle McMillen, That was 1st time I've seen the address posted by you … it could be legit , but it is always better to deal with this forum and with Emsisoft developers/support team. My regards Hi Lynx:Thanks for the info. I will use this forum as I see that there are a lot of people that can help me out. May I reply to you from time to time if I need some help? Thanks for your help, Ron Lee Link to comment Share on other sites More sharing options...
Fabian Wosar Posted November 28, 2011 Report Share Posted November 28, 2011 May I reply to you from time to time if I need some help? The proper way would be to simply create a new thread just as you did with your question here. That way all users can answer which usually provides the advantage of a much lower response time. Our volunteers as well as our support employees will be happy to help . Link to comment Share on other sites More sharing options...
Ron L Posted November 28, 2011 Author Report Share Posted November 28, 2011 The proper way would be to simply create a new thread just as you did with your question here. That way all users can answer which usually provides the advantage of a much lower response time. Our volunteers as well as our support employees will be happy to help . Great. Thanks a lot. Link to comment Share on other sites More sharing options...
Marcelle McMillen Posted November 29, 2011 Report Share Posted November 29, 2011 Maybe that is why I did not get an answer to my question yet. I must have sent it to the wrong address? Link to comment Share on other sites More sharing options...
Fabian Wosar Posted November 29, 2011 Report Share Posted November 29, 2011 At least judging by your forum posts so far all your questions have been answered. If you sent an email I would appreciate it if you could give me the email address you send your support request to. Thanks. Link to comment Share on other sites More sharing options...
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