Romanm

CLOSED Please, help me to remove Rootkit Virus.Boot.Defo!E2

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Dear Sirs,

I have been using Emsisoft antimalware for the last 3 years and fully enjoyed with your program ! I hope that you will help me.

The trackball of my notebook Flybook V5 failed to respond. But when I use another mouse via USB port - this external mouse works.

In order to check the notebok for viruses I loaded the latest version of Emsisoft Anti-malware and lanched it.

The rootkit Virus.Boot.DefoIE2 was found.

The screenshot is attached as bmp file.

Then I loaded Emergency kit and followed instructions, but the rootkit was not found !

The log files are enclosed.

Please, help me to solve the issue and remove the Boot virus.

Thank you in advance ,

Best regards,

Roman

email address removed by moderator to avoid spamming

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Read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Double-click on TDSSKiller.exe to run the application.
    tdss1.png
  • Click Change parameters
    tdss2.png
  • Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK
    tdss3.png
  • Click on the Start Scan button to begin the scan and wait for it to finish.
    NOTE: Do not use the computer during the scan!
  • During the scan it will look similar to the image below:
    tdss4.jpg
  • When it finishes, you will either see a report that no threats were found like below:
    tdss5.jpg
    If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.
  • If any infection or suspected items are found, you will see a window similar to below:
    tdss7.jpg
    • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these later. They may not be issues at all.
    • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
      Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.

    [*]Click Continue to apply selected actions.

    [*]A reboot may be required to complete disinfection. A window like the below will appear:

    tdss6.jpg

    Reboot immediately if TDSSKiller states that one is needed.

    [*]Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.

    [*]Attach this log to your next reply.

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Thank you, sir, for your piece of advice !

Yesterday I was able to clean the boot sector with a help of drweb.exe from DEFO virus.

Drweb found this virus amd removed it. Restart was required,

Nevertheless, the trackball still does not work ! Please, find enclosed the log file of TDSSKiller - 8 threats were found -files without signatures.

What I need to do as the next step ?

If no viruses are found, I will go to repair office regarding the trackball.

Thank you again for your support !

Roman

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Download ComboFix from one of these locations:

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1

Link 2

* IMPORTANT !!! Save Combo-Fix to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    See HERE for help
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: (This applies to Windows XP systems only) If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.


Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

  • ComboFix (C:\combofix.txt)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude, SpySentinel, or JeanInMontana to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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Dear Sir,

Thank you for re-opening the topic !

As toy requested, I launched Combo-Fix, which installed the Recovery Console and then tested my PC. The following log file was created. I enclosed it.

What I should do the next in order to find a reason, why the trackball does not work, while mouse via USB works ?

Thank you in advance,

Roman

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javaicon.gif Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. NOT supported for use in 9x or ME

Upgrading Java:

  • Download the latest version of Java SE Runtime Environment (JRE)JRE 6 Update 30.
  • Click the "Download JRE" button to the right.
  • Accept the license agreement.
  • Click on the download link for your system and save it to your desktop.
    Windows x86 Offline (jre-6u30-windows-i586.exe)
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista/7 users, right click on the JRE download and select "Run as an Administrator.")


The installed version of Adobe Reader on this computer is out-dated. Install the latest version of Adobe Reader available from Adobe.


The installed version of Adobe Flash Player, for Mozilla browsers, on this computer is out-dated. Using Firedox, install the latest version of Adobe Flash Player available from Adobe.


Using Add or Remove Programs in the Control Panel; uninstall the following:

Java(TM) 6 Update 26
Java(TM) 6 Update 22


Run OTL.exe

  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
    :OTL
    O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} Reg Error: Value error. (Reg Error: Key error.)
    O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab (Reg Error: Key error.)
    O32 - AutoRun File - [2010.01.26 17:15:22 | 000,000,191 | ---- | M] () - F:\autorun.inf -- [ FAT32 ]
    [2 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
    [2 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
    [2011.06.02 07:48:53 | 000,007,680 | ---- | C] () -- C:\WINDOWS\29898937.exe
    [2011.06.02 07:48:53 | 000,006,958 | ---- | C] () -- C:\WINDOWS\29898937.dat
    [2011.05.23 20:37:13 | 000,007,680 | ---- | C] () -- C:\WINDOWS\162341984.exe
    [2011.05.23 20:37:13 | 000,000,574 | ---- | C] () -- C:\WINDOWS\162341984.dat
    [2011.05.21 17:33:43 | 000,075,244 | ---- | C] () -- C:\WINDOWS\672910750.dat
    [2011.05.21 17:33:43 | 000,007,680 | ---- | C] () -- C:\WINDOWS\672910750.exe
    [2011.05.11 23:16:56 | 000,007,680 | ---- | C] () -- C:\WINDOWS\480035171.exe
    [2011.05.11 23:16:56 | 000,001,942 | ---- | C] () -- C:\WINDOWS\480035171.dat
    [2011.04.26 11:44:47 | 000,037,054 | ---- | C] () -- C:\WINDOWS\325195906.dat
    [2011.04.26 11:44:47 | 000,007,680 | ---- | C] () -- C:\WINDOWS\325195906.exe
    [2011.04.21 23:45:20 | 000,007,680 | ---- | C] () -- C:\WINDOWS\666968.exe
    [2011.04.21 23:45:20 | 000,004,450 | ---- | C] () -- C:\WINDOWS\666968.dat
    [2011.04.21 20:13:16 | 000,024,742 | ---- | C] () -- C:\WINDOWS\161771796.dat
    [2011.04.21 20:13:16 | 000,007,680 | ---- | C] () -- C:\WINDOWS\161771796.exe
    [2011.04.19 17:04:29 | 000,008,098 | ---- | C] () -- C:\WINDOWS\153739984.dat
    [2011.04.19 17:04:29 | 000,007,680 | ---- | C] () -- C:\WINDOWS\153739984.exe
    [2007.03.27 00:02:47 | 000,021,778 | ---- | C] () -- C:\WINDOWS\151078156.dat
    [2007.03.27 00:02:47 | 000,007,680 | ---- | C] () -- C:\WINDOWS\151078156.exe
    @Alternate Data Stream - 112 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
    
    :Commands
    [Purity]
    [EmptyTemp]
    [EmptyFlash]
    [EmptyJava]
    [ResetHosts]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude, or JeanInMontana to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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Thank you, sir, for re-opening the answer !

Please, find the log file, created by OTL with the code you wrote,

What is the next step ?

Thank you for your suport in advance,

Best regards,

Roman

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Dear sir,

Unfortunately, the track ball mouse is still not operating. So, probably I have problem with my hardware ?

Best regards,

Roman

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude, or JeanInMontana to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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