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Connection Error on Auto/Manual Updates!?


scottls1
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There is nothing wrong with my internet connection (no changes since updates worked good), or I couldn't make this post/reply?

I tried a differen't update configuration/reboot, and still no-connect?

I suspect EAM servers are having problems, and maybe no USA... users are getting updates?-

They possibly haven't discovered it yet, and I would appreciate it if other users would verify/reply if USA... users are getting updates?

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As a temporary workaround you can force EAM to use a specific server by adding an entry to your hosts file:

80.237.191.2 update.emsisoft.com

This is only a temporary solution and I strongly suggest to remove the entry after you performed an update. The server IPs change quite often so chances are you will end up with a disconnected IP at one day.

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It's back online. I apologize for the troubles. One of our servers in the server farm had a problem.

Are there redundant servers in the farm?

Why the failure of a single server caused the failure of update process?

You should do something to avoid situations like this in the future.

BRG.

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Are there redundant servers in the farm?

Why the failure of a single server caused the failure of update process?

You should do something to avoid situations like this in the future.

BRG.

Going a full day with No EAM updates was Very upsetting to me, and I also had unexplained hard freeze failures with sandboxie/FF9 at the same time (nobody else had same problem on their forum!)! :mad:

It seems that EAM could have done something... to make failover work properly!- Take the bad server completely offline, or...?

EAM needs to work out a solution, and test it thoroughly! :excl:

This lack of protection was Not acceptable, and I'm jumping ship if it happens again! :angry:

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