"Forgot my password" never sends e-mail, cannot log in to renew OA Premium

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OA Premium 2-year license expired recently. In order to renew I am directed to log in to EMSISOFT. I do not remember my password, so I click on the E-mail my password button after typing in my e-mail, no message even after multiple tries and different browsers

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Hi rdelhume,

please send me a PM with your Online Armor license key inside. I can tell you your accountdata for the Online Armor customer panel.

Sometimes it happens providers like bellsouth and comcast blocks our automatic emails. Sorry.

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