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Habe 3Tage vor Ablauf der Lizenz mein OnlineAmorPremium verlängert und die neue Lizenz eingegeben, was auch funktioniert hat.

Heute sehe ich, dass mit Ablaufdatum der alten Lizenz, mein OAP keine Updates mehr zuläßt .

Eine Eintragung des Lizenzschlüssels in meinen Account wird wie folgt verweigert:

ERROR: The license key you entered does not exist or is already registered with another user account.

Please note, that the key printed on your purchase documents might be different to the one that the software displays. Please enter the key that is displayed in the licenses dialog of the software only.

Kann da mein alter nicht mehr genutzter Malware-Account eine Rolle spielen?

Was kann ich tun?

Freundliche Grüße horo

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