laudel 0 Posted February 19, 2012 Report Share Posted February 19, 2012 Hi guys, As a new user I'm experiencing a drastic slowdown of almost all processes since I activated OA. Startup and close down times are extended and what's more aggravating is that on opening programs there is always a delay (sometimes minutes) before they activate. Whilst I appreciate the level of protection that OA provides it does seem to be too invasive. As a pro photographer my workflow is reasonably streamlined but if I want to open Photoshop or print out from Photoshop to an HP printer then the pc hangs minutes long before the programs fire into action. Because of this I want to disable program protection but cannot find any way to do this in the OA status window. Can anybody help on this issue? Quote Link to post Share on other sites
stapp 152 Posted February 19, 2012 Report Share Posted February 19, 2012 Hi laudel, Which version and build of OA are you using? In the programs window of the GUI are the programs that you are wanting to use listed as trusted and green in colour? Also are you using zone alarm firewall at the same time? Quote Link to post Share on other sites
Fabian Wosar 390 Posted February 19, 2012 Report Share Posted February 19, 2012 Just to give you a heads up, laudel. I moved your thread from the Emsisoft Anti-Malware customer support forum to the Online Armor forum. I deleted your second thread about the same topic as well. Quote Link to post Share on other sites
laudel 0 Posted February 21, 2012 Author Report Share Posted February 21, 2012 Thanks for that Fabian. Stapp, the OA version is 5.5.0.1557. The program window is empty with the exception of one item which is ticked green and the Zone Alarm firewall is active. Thanks, Laurence Quote Link to post Share on other sites
stapp 152 Posted February 21, 2012 Report Share Posted February 21, 2012 laudel you cannot run OA firewall and Zone Alarm firewall at the same time. Quote Link to post Share on other sites
laudel 0 Posted February 22, 2012 Author Report Share Posted February 22, 2012 OK Stapp, thanks for the info. I'll disable the ZA firewall to see if that makes a difference. Laudel Quote Link to post Share on other sites
stapp 152 Posted February 22, 2012 Report Share Posted February 22, 2012 You will probably find that disabling Zone Alarm firewall is not enough. Only one firewall is recommended to be installed at any one time. This applies for all firewalls (apart from Windows firewall which gets turned off when a third party firewall is installed) Just disabling a firewall means the drivers for it are still installed and can cause conflicts. Decision time for you I'm afraid laudel. Quote Link to post Share on other sites
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