Online Armor slowing PC down drastically

[laudel 0]

Hi guys,

As a new user I'm experiencing a drastic slowdown of almost all processes since I activated OA. Startup and close down times are extended and what's more aggravating is that on opening programs there is always a delay (sometimes minutes) before they activate. Whilst I appreciate the level of protection that OA provides it does seem to be too invasive. As a pro photographer my workflow is reasonably streamlined but if I want to open Photoshop or print out from Photoshop to an HP printer then the pc hangs minutes long before the programs fire into action. Because of this I want to disable program protection but cannot find any way to do this in the OA status window. Can anybody help on this issue?

[stapp 145]

Hi laudel,

Which version and build of OA are you using?

In the programs window of the GUI are the programs that you are wanting to use listed as trusted and green in colour?

Also are you using zone alarm firewall at the same time?

[Fabian Wosar 390]

Just to give you a heads up, laudel. I moved your thread from the Emsisoft Anti-Malware customer support forum to the Online Armor forum. I deleted your second thread about the same topic as well.

[laudel 0]

Thanks for that Fabian.

Stapp, the OA version is 5.5.0.1557. The program window is empty with the exception of one item which is ticked green and the Zone Alarm firewall is active.

Thanks,

Laurence

[stapp 145]

laudel you cannot run OA firewall and Zone Alarm firewall at the same time.

[laudel 0]

OK Stapp, thanks for the info. I'll disable the ZA firewall to see if that makes a difference.

Laudel

[stapp 145]

You will probably find that disabling Zone Alarm firewall is not enough. Only one firewall is recommended to be installed at any one time. This applies for all firewalls (apart from Windows firewall which gets turned off when a third party firewall is installed)

Just disabling a firewall means the drivers for it are still installed and can cause conflicts.

Decision time for you I'm afraid laudel.