bob77 1 Posted February 23, 2012 Report Share Posted February 23, 2012 hello, i have the same problem with windows 7 premium 64 bit and outlook 2003 Quote Link to post Share on other sites
Thomas Ott 68 Posted February 28, 2012 Report Share Posted February 28, 2012 Hello bob77, Thank you for reporting the issue. Is the problem still existing for you ? May you want to try the latest beta updates and have a look if the issue is already solved ? Quote Link to post Share on other sites
bob77 1 Posted March 4, 2012 Author Report Share Posted March 4, 2012 hello, i am using the lastest beta, i still cannot get anything to show up in outlook, thank you, Quote Link to post Share on other sites
Thomas Ott 68 Posted March 5, 2012 Report Share Posted March 5, 2012 Hello bob77, Thank you for your feedback. Just to be sure - if you navigate to 'Configuration' tab 'General' in the main window of Emsisoft Anti-Malware, is the checkbox called 'Activate email scanning' ticket ? Please could you open Outlook 2003 on your computer and see if you can find the Anti-Malware plugin ? You should be able to find options like 'Scan the actual mail' and the possibility to make adjustments there. Or is the problem that you can't find the plugin at all ? Quote Link to post Share on other sites
bob77 1 Posted March 7, 2012 Author Report Share Posted March 7, 2012 hello, Thomas Ott, i cannot find the plugin at all? its no were to be found? Quote Link to post Share on other sites
Thomas Ott 68 Posted March 7, 2012 Report Share Posted March 7, 2012 Hello bob77, Thanks for your feedback. Please could you answer the question from my last post: Just to be sure - if you navigate to 'Configuration' tab 'General' in the main window of Emsisoft Anti-Malware,is the checkbox called 'Activate email scanning' ticket ? In Outlook 2003 if you navigate to “Tools->Other->Advanced Options->COM Add-ins…”, is there an entry called "Emsisoft Anti-Malware" ? Hope we find a solution for you soon! Quote Link to post Share on other sites
bob77 1 Posted March 7, 2012 Author Report Share Posted March 7, 2012 hello, Thomas Ott, yes activate email scanning is ticket, and in COM addins there is No Emsisoft Anti-malware, thank you Quote Link to post Share on other sites
bob77 1 Posted March 8, 2012 Author Report Share Posted March 8, 2012 hi, Thomas Ott, i would like to thank you for sorting this out, i have updated to 6.5.0.5 checked outlook 2003 and there it is, installed ,Sorted, thankyou very much, great product, great support, thank you, Quote Link to post Share on other sites
Thomas Ott 68 Posted March 8, 2012 Report Share Posted March 8, 2012 Hello bob77, Thanks a lot for your feedback. I'am happy your email scanner is working now with your Outlook 2003 installation. Sorry for not asking you about your version number even if you told me from the latest beta updates. This way may we would have been able to find a solution earlier. Thanks again for using our support forum. Wish you a nice day! Quote Link to post Share on other sites
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