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Email scanner not working with Outlook 2003


bob77
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Hello bob77,

Thank you for your feedback.

Just to be sure - if you navigate to 'Configuration' tab 'General' in the main window of Emsisoft Anti-Malware,

is the checkbox called 'Activate email scanning' ticket ?

Please could you open Outlook 2003 on your computer and see if you can find the Anti-Malware plugin ?

You should be able to find options like 'Scan the actual mail' and the possibility to make adjustments there.

Or is the problem that you can't find the plugin at all ?

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Hello bob77,

Thanks for your feedback.

Please could you answer the question from my last post:

Just to be sure - if you navigate to 'Configuration' tab 'General' in the main window of Emsisoft Anti-Malware,

is the checkbox called 'Activate email scanning' ticket ?

In Outlook 2003 if you navigate to “Tools->Other->Advanced Options->COM Add-ins…”, is there an entry called "Emsisoft Anti-Malware" ?

Hope we find a solution for you soon!

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Hello bob77,

Thanks a lot for your feedback.

I'am happy your email scanner is working now with your Outlook 2003 installation.

Sorry for not asking you about your version number even if you told me from the latest beta updates.

This way may we would have been able to find a solution earlier.

Thanks again for using our support forum.

Wish you a nice day!

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