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EEK did not detect JPG.IframeRef!E2

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I ran the EEK and did the Smart scan as directed. It took a while to run and it did NOT find the JPG.IframeRef!E2 problem!

I did get the Extra.note and OTL.note logs but not the EEK.log, because one was not made, I presume because the EEK did not find the problem.

I have Emsisoft installed on my computer (Windows 7 - 64 bit) and when I run it, it finds the JPG.IframeRef!E2 and says it is a High risk. When I click on it, it takes me to Emsisoft's web site with instructions on how to remove JPG.IframeRef!E2 and all I have to do is buy Emsisoft Anti-Malware! I already have a license for EAM software and it exspires in 300 days - don't need to buy it again.

I have (2) questions:

1. Why did your EEK software not find the JPG.IframeRef!E2 during its long scan?

2. Why does my EEM software ( not remove the JPG.IframeRef!E2 as the Emsisoft web site says it will do?


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Would it be possible for you to get us a log from the scan that detected this JPG.IframeRef!E2 infection?

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