Online Armor Free no updates

[Rolo 0]

Hi, I have installed online armor free on a pc with windows xp, but since the Feb. 7 are not updated, and pop up message saying it can not connect to the server or can be a problem on the Internet. Internet works fine, as well as all other programs.

I uninstall and reinstall the program but does not solve the problem, not updated.

Any ideas that may be happening or is it a bug in this version?

Online Armor free version: 5.5.0.1557 - 02/10/2012

Antivirus: Panda Cloud Antivirus

[Thomas Ott 68]

Hello Rolo,

thank you for contacting us in our support forum.

Do you have the Service Pack 3 for Windows installed on your system ?

Please can you try to do the following steps to solve the problem:

1) Please open the main window of Online Armor and navigate to 'Options' -> tab 'License'.

2) Now please click on the link called 'here' and activate the free mode again.

After that, is the update working now ?

If not, please can you try to download a fresh copy of Online Armor from the following site:

http://www.emsisoft....en/software/oa/

Please do not uninstall your software before starting the installer.

During the installation process choose to "Upgrade" your OA installation now.

Please reboot your computer now and try to do the update again.

I hope these instructions can help you to get rid of the problem.

If you should have any further questions, please fell free to ask again.

[Rolo 0]

Ok, I read the response after OA was uninstalled with revo. Reinstall Online Armor, see Main window - option - free license, and now everything works fine. OA is updated again. Thanks for the quick response.

[Thomas Ott 68]

Hello Rolo,

Thank you for your feedback.

Good to hear everything works fine again