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another rootkit that wont quarentine.


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Hello

I'm looking for some help. I've completed the directions in one of the other files and rescaned with eset and it says i have 3 files with rootkit trojan in them. I reran the EEK and OTL scans and am attaching them. This time when I did the OTL scan only got one file, i ran it a second time and still only one file.

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Read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Double-click on TDSSKiller.exe to run the application.
    tdss1.png
  • Click Change parameters
    tdss2.png
  • Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK
    tdss3.png
  • Click on the Start Scan button to begin the scan and wait for it to finish.
    NOTE: Do not use the computer during the scan!
  • During the scan it will look similar to the image below:
    tdss4.jpg
  • When it finishes, you will either see a report that no threats were found like below:
    tdss5.jpg
    If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.
  • If any infection or suspected items are found, you will see a window similar to below:
    tdss7.jpg
    • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these later. They may not be issues at all.
    • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
      Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.

    [*]Click Continue to apply selected actions.

    [*]A reboot may be required to complete disinfection. A window like the below will appear:

    tdss6.jpg

    Reboot immediately if TDSSKiller states that one is needed.

    [*]Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.

    [*]Attach this log to your next reply.

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Download ComboFix from one of these locations:

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1

Link 2

* IMPORTANT !!! Save Combo-Fix to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    See HERE for help
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: (This applies to Windows XP systems only) If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

  • ComboFix (C:\combofix.txt)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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everything seamed to run fine. the computer also seams to be running better. i have not got any pop up notice from Emsisoft or from Microsoft Security Essentials. I was getting them every couple of minutes before.

Here is the Log From ComboFix

Thanks again Later

WM

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OK, the main part of the infection has been removed.

Download Farbar Service Scanner and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update

    [*]Press "Scan".

    [*]It will create a log (FSS.txt) in the same directory the tool is run.

    [*]Please attach the log to your reply.

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Run OTL.exe

  • Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
    :OTL
    DRV - (WDICA) --  File not found
    DRV - (PDRFRAME) --  File not found
    DRV - (PDRELI) --  File not found
    DRV - (PDFRAME) --  File not found
    DRV - (PDCOMP) --  File not found
    DRV - (PCIDump) --  File not found
    DRV - (lbrtfdc) --  File not found
    DRV - (i2omgmt) --  File not found
    DRV - (eabfiltr) -- C:\WINDOWS\system32\drivers\EABFiltr.sys File not found
    DRV - (Changer) --  File not found
    DRV - (catchme) -- C:\DOCUME~1\user\LOCALS~1\Temp\catchme.sys File not found
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
    O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No CLSID value found.
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 File not found
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab (Reg Error: Key error.)
    [1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
    
    :Commands
    [ClearAllRestorePoints]
    [CreateRestorePoint]
    [Purity]
    [EmptyTemp]
    [EmptyFlash]
    [EmptyJava]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

  • Download OTC to your desktop and run it
  • A list of tool components used in the cleanup of malware will be downloaded.
  • If your Firewall or Real Time protection attempts to block OTC to reach the Internet, please allow the application to do so.
  • Click Yes to begin the cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the cleanup process. If you are asked to reboot the machine choose Yes.

Delete the following from your Desktop (If they exist)

CFscript.txt

TDSSKiller.exe

Anything else I had you use

Delete the following files: (If they exist)

C:\ComboFix.txt

Delete the following folders: (If they exist)

C:\ComboFix

C:\Qoobox

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

  • Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • The following should be selected by default, if not, please select:
    4l5a4i.png
  • Click 16jox2o.png and choose 5x3nu8.gif
  • Uncheck amuvj8.gif
  • Then go back to 2jb4qyb.gif and click nf47ev.gif to run it.
  • Exit CCleaner.

Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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