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running proccess

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HI i have just downloaded and installed highjack free, while looking at the processes i found one that i have no idea what it is there is no information for it and im a littl worried it could be some thing that is mucking up my internet as that has been on and off for the last 3 days. any info on this would be great.

the process is

audiodg.exe process id 1612 not visible not using any memory

info NA on all things.

IS it ok to kill this process or not. ?????

Attached is a screen shot of the highjack processes.

Thank you for any help.

Heather.

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Hi Heather and welcome to the forum

First, please read Forum Posting Rules and provide information about the system as in #2)

We cannot rely on names only but "audiodg.exe" could be (and most likely is) the service belonging to your audio card & respectively its driver.

There could be actually several processes running for different users and in different circumstances depending on when and how audio is currently used or idle, etc.

Sure without knowing your system and not having reports (see below) it is hard to tell and make a conclusion

You may read this thread that's related to HiJackFree / the advices about how to present reports /and being careful with the Tool.

So do not rush to "kill" anything using that Utility

As for the system misbehaviour

...it could be some thing that is mucking up my internet as that has been on and off for the last 3 days...
it is most unlikely that this particular one (audiodg) is the culprit, but again we should not guess and rely on names.

Since you are having problems with the system and connection I would suggest visiting “Malware removal” section of the forum. Then all needed reports will be provided by you and that will give a chance to look at your system having needed gathered info.

=======

Read the following instructions

START HERE, if you don't we are just going to send you back to this thread <--click

Prepare and post (attach) the required log files into Malware Removal section of the forum

(create new thread there)

Wait for reply from ShadowPuterDude, Katana, or JeanInMontana

for assistance and further instructions.

=======

My regards

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Ok Thank you

First im using windows vista service pack 2 AMD Turion 64 X2 32 bit operating system.

I have AVG free antivirus i have a squared free and spybot S&D and maleware bytes anti spyware none of them with real time only the avg is running real time.

i use CCleaner regularly and also atf cleaner.

I have Incredimail premium running at start up as well as AVG free.

I have scanned with A squared free it found a Trojan in a zip file which i had only just downloaded so i know this is not a threat. it has been deleted. Attached is the report after the scan but theres not alot to see on it.

Dont worry i havent killed any processes thats why im here because i dont want to do some thing wrong and then muck things up. I was just looking at the running processes and found that one which didnt seem right to have no info about it.

Thank you for any help.

Heather.

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Thanks for reply and additional info

...I was just looking at the running processes and found that one which didnt seem right to have no info about it...

Yes, it was suspected as much that it was Vista and if you search out there you will ind that the audio (by the name) that you mentioned can cause problems in Vista.

You have to research and find out precisely what audio hardware you are using and whether the driver needs the update currently...

At the same time neither that nor the report you provided can give any clue to the troubles that you are experiencing

...mucking up my internet as that has been on and off for the last 3 days...

Therefore was the advice re: investigating in "Malware Removal" section

Well, now about you report

...I have scanned with A squared free it found a Trojan in a zip file which i had only just downloaded so i know this is not a threat. it has been deleted. Attached is the report after the scan but theres not alot to see on it.

1st, there is no need to just remove anything that any security flags if you are not sure whether it's ZIP/ RAR or anything else.

You have to investigate.

Yes, inactive archive sitting there is not harmful, as you said, but if you would run it (who knows?) and as we can see that is a "keygen" - you will not get any assistance from malware fighter until all illegal Software is removed/uninstalled

I hope you read that in the referred thread

So keeping in mind the above, you may still consider your system check up if there are strange undesirable symptoms.

If not - you've done what you had to do at this stage

My regards

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When i deleted the zip file i had not opened it at all it had only just finished downloading i never run any thing without scanning it several times first and i encourage others to do the same. i dont use illegal software on my pc and had no intention of using that keygen, though i dont suppose you will believe that, just by the fact that i downloaded the program with that in, it was part of a download that i wanted the program for, it was a link that came through an email group im in and i suppose if id thought about it i should have just searched for the program, some times saving time comes over common sense, but either way i didnt get the program and could have got a nasty virus on my system.

Well it seems i need to do some research and find out whats wrong with my audio though i didnt know there was any thing. Thank you for your time and sorry to have wasted it.

Heather.

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Thanks you for reply Heather,

1st that's practically never waste of time :)

Then, sure mentioning the illegal Software by no means was done just for “pointing a finger”. It was said “in case” the suspect is indeed such file and you will need the assistance investigating the system's misbehaviour.

We should not rely on file names. You still can submit the file to EMSI and/or use many on-line services to get the approximate picture and current opinions by other scanners.

My regards

P.S. Actually recently I came across absolutely legitimate Software where the author named one of the components kegen.exe … probably out of “fun” (?), because the name is kinda “the standard” for what it suppose to do. Why I didn't write down the page I was reading I simply cannot tell :unsure: , but I'll find it again

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