Taty

Ebay Confirm your identity malware

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I have written a cleanup script for OTL (if you need to, you may download OTL from this link).

  1. Please download the following OTL_Script file, and save it on your desktop. After saving it, open it, run OTL, and copy and paste the contents of the OTL_Script file into the Custom Scans/Fixes box at the bottom of the OTL window:
  2. Then click the Run Fix button at the top.
  3. Let the program run unhindered, restart your computer when it is done (it may automatically restart your computer on its own).
  4. After your computer has restarted, please open OTL again and click the Quick Scan button. Attach the log it produces in your next reply (just the OTL log, as I don't need to see the Extras log again). You will need to click the button that says More Reply Options to the lower-right of where you type your reply to be presented with the attachment controls.

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OK, that log looks better. Lets move on to ComboFix. Please download ComboFix from one of the following links, and follow the instructions below to run it. Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1

Link 2

* IMPORTANT !!! Save Combo-Fix to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    See HERE for help
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: (This applies to Windows XP systems only) If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

  • ComboFix (C:\combofix.txt)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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That log actually looks fairly good. Lets get a second opinion. Please run an online virus scan through ESET by following the steps below:

  1. Turn off your anti-virus software.
  2. Click on this link.
  3. Click on the ESET Online Scanner button.
  4. Put a check in the box that says YES, I accept the Terms of Use.
  5. Click the 'Start' button just to the right of the checkbox.
  6. Uncheck the box that says Remove found threats (this is very important).
  7. Click on Advanced settings.
  8. Put a check in the box that says Scan for potentially unsafe applications.
  9. Verify that Scan for potentially unwanted applications is also checked.
  10. Verify that Enable Anti-Stealth technology is also checked.
  11. Click the Start button in the lower-right corner of the page, and it will begin downloading it's database, and then it will start scanning.
  12. When the scan is done, if it shows a screen that says Threats found!, then click List of found threats, and then click Export to text file... (if nothing was found, then just let me know that no threats were found).
  13. Save that text file on your desktop, and then attach it to a reply (using the More Reply Options button in the lower-right corner of this forum topic) for me.
  14. Close the ESET online scan.

I will take a look at the log, and let you know if anything needs removed.

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I hate to say it, because this was in your OTL log and I missed it, but I think I just found out where your infection came from:

C:\Users\Administrator\Desktop\keygen.exe

We do have a no piracy policy here, and I'm going to have to ask you to remove any pirated software, keygens, cracks, etc. before we proceed. Once you have done that, follow the instructions below to get me WVCheck and CKScanner logs:

WVCheck

Please download WVCheck from
this link
(make sure to save it on your desktop), and follow the steps below to get me a log:

  1. Double-click on the WVCheck file that you saved on your desktop to run it.

  2. Once it has launched, press
    Enter
    on your keyboard to start the scan (this could take a while, depending on how much hard drive space you have).

  3. Once it is done, it will open a log in Notepad. Please save this log on your desktop, and attach it to a reply by using the
    More Reply Options
    button to the lower-right of where you type in your reply.

CKScanner

Download
CKScanner
from
here

Important :
Save it to your desktop.

  1. Doubleclick CKScanner.exe and click
    Search For Files
    .

  2. After a very short time, when the cursor hourglass disappears, click
    Save List To File
    .

  3. A message box will verify that the file is saved.

  4. Please attach the
    CKFiles.txt
    file on your desktop to a reply by using the
    More Reply Options
    button to the lower-right of where you type in your reply.

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude, or GT500 to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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