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fatiguee

unlocking GUI

4 posts in this topic

i am asked for my PW to unlock the GUI but it will not be accepted (tried many times ) i have been trying to find ways of fixing this issue, without success for hours.

I use Mozilla Firefox but it didn't work in IE . either . i am to the point of getting a new Suite .

i don't think you need the data you asked for but Ii have a Dell P.C 2002 Windows XP . Sce pack 3

Intel ® Pentium 4 CPU and 32

I hope you can help and i would appreciate it. oldienewbie

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Hi fatiguee,

Did you password protect OA's GUI yourself or did another person set a password without your knowledge? If you password protected it youself and it's not accepting your password, have you checked that the caps lock on the keyboard didn't accidently get activated?

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I am the only person using this P.C. . No, the Caps were not activated. . i tried to reply early to your questions but this "reply box "wasn't available and i didn't have "Reply to this Topic" option .

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If you leave the password field blank and click the OK button, will OA accept it?

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