Jump to content

Background guard will not start


Ken1943
 Share

Recommended Posts

2 machines running windows 7 32 bit. Reinstalled and anything else I can think of.

This is from the event log.

Log Name: Application

Source: Application Error

Date: 12/14/2009 4:00:47 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: Webbietwo

Description:

Faulting application name: a2service.exe, version: 4.5.0.31, time stamp: 0x4abb4199

Faulting module name: core.dll_unloaded, version: 0.0.0.0, time stamp: 0x4a5c856a

Exception code: 0xc0000005

Fault offset: 0x042dd7dd

Faulting process id: 0x654

Faulting application start time: 0x01ca7d0e7c1f1cb4

Faulting application path: C:\Program Files\a-squared Anti-Malware\a2service.exe

Faulting module path: core.dll

Report Id: 8359aacc-e904-11de-a76f-001e8c918ddf

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Application Error" />

<EventID Qualifiers="0">1000</EventID>

<Level>2</Level>

<Task>100</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2009-12-14T23:00:47.000000000Z" />

<EventRecordID>7576</EventRecordID>

<Channel>Application</Channel>

<Computer>Webbietwo</Computer>

<Security />

</System>

<EventData>

<Data>a2service.exe</Data>

<Data>4.5.0.31</Data>

<Data>4abb4199</Data>

<Data>core.dll_unloaded</Data>

<Data>0.0.0.0</Data>

<Data>4a5c856a</Data>

<Data>c0000005</Data>

<Data>042dd7dd</Data>

<Data>654</Data>

<Data>01ca7d0e7c1f1cb4</Data>

<Data>C:\Program Files\a-squared Anti-Malware\a2service.exe</Data>

<Data>core.dll</Data>

<Data>8359aacc-e904-11de-a76f-001e8c918ddf</Data>

</EventData>

</Event>

Link to comment
Share on other sites

Hi, Ken1943

Please read the posting rules and give us the information about your system setup - particularly information about other security software that may be installed.

Also, please give us some history - did A-Squared Anti-Malware work before this, how long has it been happeing for? Did you install any new software before this happened? Were your last scans clean?

Provide this information and we can give you a much better answer than we could based on the limited information provided thus far.

Thanks.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...