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jimi71

can't reach "quarantine button"

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I am running the emergency kit in safe mode and the program is running below the bottom of the screen and I can't pull it up high enough to hit the quarantine button, nor can I change the screen size or display size. Any ideas?

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Hello,

please try to change your display resolution in safe mode to 800 x 600.

1. Open Display in Control Panel.

2. On the Settings tab, under Screen resolution, drag the slider, and then click Apply.

3. When prompted to apply the settings, click OK. Your screen will turn black for a moment.

4. Once your screen resolution changes, you have 15 seconds to confirm the change. Click Yes to confirm the change; click No or do nothing to revert to your previous setting.

Is it working?

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