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File Guard will not turn on.


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Emsisoft Anti-Malware 6.6.0.4

Windows 7 Home Premium X 64 Service Pack 1

AVG 2012 and Emsisoft Online Armor also installed.

When viewing Security Status, File Guard is marked as Off with Turn On link to the right of it.

Clicking the Turn On link has no effect.

Clicking on Enable File Guard from Taskbar has no effect.

How do I turn File Guard on?

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Hello,

if the command "net start a2AntiMalware" is not working please download our cleaning utility from: https://dl.emsisoft.com/Emsiclean.zip to your desktop.

Next run the emsiclean.exe file with administrator privileges on your desktop. Please confirm the disclaimer. Then press "Close Emsisoft Clean". Now on your desktop there is a logfile "EmsiClean_Date_Time". Attach this file to the topic please.

Edited by GT500
Updated link for Emsiclean. There are now two versions (32-bit and 64-bit) bundled in a ZIP archive. Run EmsiClean64, and if you see an error message then run EmsiClean32.
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G'day

Thank you for your responses.

Orlanda and Christian: before I could try your solution I had uninstalled Emsisoft Anti-Malware. (I had to use an uninstaller program other than Windows.)

Why did I uninstall?

Please see my new thread, "Anti-Malware conflicts with Microsoft Office 2010.

Peter

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