deep scan crashes desktop-pc and laptop

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i am using on both pcs the trial anti-malwareversion, malware signatures 7.325.991 with the last update. on both pcs the system is freezing during the scan in step 4. just a shut down and new start of the pcs helps.


w7 professional last update 32 bit


xp home sp3 32 bit

on both machines runs an avira internet security 2012. on both pcs there is the latest malwarebytes version (free-version). in none of the minidump folder there was file.

so far emsisoft anti malware brings results in the realtime scans which i am appreceating. hope the problem can be solved as i would like to implement the realtime version on 3 pcs. in the minidump

tnx and best 73


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We'll need a copy of the memory dump to be able to analyze it and determine what happened. Normally the file would be C:\WINDOWS\Memory.dmp however it will most likely be rather large in size, so you might need to use a service such as RapidShare, DepositFiles, BayFiles, or another similar website if your prefer, and then send me the link in a private message so that I can pass it along to our developers.

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