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c0007

Emsisoft 7beta blue screen which is caused by win32.sys

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I Have a desk computer and a laptop.For the desk,I use emsisoft to protect.BUt when i upgrade 7,the bule screen always happen when scanning my system.The code tell me is caused by win32.sys.I pesonnally think is a product bug!

BTW,my desk pc is running XP. so could you please repaier this bug asap?THANKS!

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We'll need a copy of the memory dump to be able to analyze it and determine what happened. Normally the file would be C:\WINDOWS\Memory.dmp however it will most likely be rather large in size, so you might need to use a service such as RapidShare, DepositFiles, BayFiles, or another similar website if your prefer, and then send me the link in a private message so that I can pass it along to our developers.

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Hi c0007,

We released a EAM 7.0 scan engine update that should fix those blue screen. Can you please install the latest update through the online update and rerun the scan to see if it still crashes your system?

Thanks :).

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