mickery 0 Posted September 16, 2012 Report Share Posted September 16, 2012 OS = Win7. My Iomega network drive and my desktop dell are both plugged into a Cisco network switch that is connected to my router. While OA is running I cannot see my network drive. My workaround, of course, is to turn off OA when I need to access the drive, but this is clumsy and time consuming. I cannot figure out how to allow the drive. Any suggestions? Quote Link to post Share on other sites
Christian Peters 99 Posted September 16, 2012 Report Share Posted September 16, 2012 Hello, can you please check in Online Armor the section Firewall tab Computers if any device is labeled us unknown or not trusted? Quote Link to post Share on other sites
mickery 0 Posted September 18, 2012 Author Report Share Posted September 18, 2012 Yes, there are 5 LAN connections shown, all labeled Status/Unknown. Quote Link to post Share on other sites
Christian Peters 99 Posted September 18, 2012 Report Share Posted September 18, 2012 Hello, then please change the status of your network drive connection. Probably you need the MAC address of your network drive. Mostly this data are printed on the hardware case. Then right-click the entry with this MAC address in Online Armor section Firewall/Computers and change it to "Trust" in the context menu. Your network drive is working? Quote Link to post Share on other sites
mickery 0 Posted September 18, 2012 Author Report Share Posted September 18, 2012 Yes, that worked fine; I can see the network drive in the file manager now. Thank you very much for the help. FYI, the drive MAC address was not on the case. I found the network drive IP address by shutting down OA, ran a network discovery, then copied the IP address from the network mapping in the left pane of Windows Explorer. Restarted OA and changed the entry with that IP to "Trust" and the problem cleared up. Thank you again for the help. mickery, Florida, USA Quote Link to post Share on other sites
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