Another FBI Drive By Ransomware

[carpemoment 0]

I managed to get a restore point to work but I fear this malware is still lurking somewhere.

[Kevin Zoll 309]

Download ComboFix from one of these locations:

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

Link 1

Link 2

* IMPORTANT !!! Save ComboFix to your Desktop

• Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  See HERE for help
  
• Double click on Combo-Fix & follow the prompts.
  
• As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  
• Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: (This applies to Windows XP systems only) If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

Note:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

• ComboFix (C:\combofix.txt)

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

[carpemoment 0]

File is attached. Thank you for your help. Let me know if I need to do anything else.

[Kevin Zoll 309]

ComboFix, did find anything of note.

Read carefully and follow these steps.

• Download TDSSKiller and save it to your Desktop.
  
• Double-click on TDSSKiller.exe to run the application.
  
  
• Click Change parameters
  
  
• Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK
  
  
• Click on the Start Scan button to begin the scan and wait for it to finish.
  NOTE: Do not use the computer during the scan!
  
• During the scan it will look similar to the image below:
  
  
• When it finishes, you will either see a report that no threats were found like below:
  
  If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.
  
• If any infection or suspected items are found, you will see a window similar to below:
  
  
  • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these laater. They may not be issues at all.
    
  • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    
  • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
    Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.

  [*]Click Continue to apply selected actions.

  [*]A reboot may be required to complete disinfection. A window like the below will appear:

  

  Reboot immediately if TDSSKiller states that one is needed.

  [*]Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.

  [*]Attach this log to your next reply.

[carpemoment 0]

Good news on ComboFix. It appears that TDSSkiller came back clean also. Log attached.

Thanx.

[Kevin Zoll 309]

Yup, TDSSKiller is clean. Your OTL log in your first post looks fine as well.

How are things running?

[Kevin Zoll 309]

Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude, Elise, or GT500 to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.