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need to get rid of Trace File powerregscheduler!E1


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I was hit by the FBI ransom stuff.

I have run the EEK in SAFE MODE so I can use my computer again, but after the DEEP SCAN it shows that I have Trace.file.powerregscheduler!e1 leftover.

I am running all the scans you request (Smart Scan. OTL) and will post as soon as they are done.

It took 6 hours the 1st time I ran the Deep Scan, will it take that long for each of the others?

Thanks

Bibs

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Hi,

Ok thanks for letting me know.

Please read through these instructions to familarize yourself with what to expect when this tool runs

Download ComboFix from one of these locations:

Link 1

Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. Note: If you are having difficulty properly disabling your protective programs, or are unsure as to what programs need to be disabled, please refer to the information available through this link : How to Disable your Security Programs
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RCUpdate1.png

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please attach the C:\ComboFix.txt in your next reply.

Notes:

1.Do not mouse-click Combofix's window while it is running. That may cause it to stall.

2. ComboFix may reset a number of Internet Explorer's settings, including making I-E the default browser.

3. CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.

4. If you get a message saying "Illegal operation attempted on a registry key that has been marked for deletion", please restart your computer.

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Hi,

Good job!

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the box below:

    ClearJavaCache::
    DirLook::
    c:\documents and settings\Todd\Application Data\hellomoto
    File::
    c:\program files\pdfforge Toolbar\SearchSettings.exe
    DDS::
    Internet Settings,ProxyOverride = 12.223.4.8;<local>
    uInternet Settings,ProxyServer = 12.223.4.8:8000
    Firefox::
    FF - ProfilePath - c:\documents and settings\Todd\Application Data\Mozilla\Firefox\Profiles\g0dgi8n1.default\
    FF - prefs.js: keyword.URL - hxxp://www.google.com/search?btnI=I%27m+Feeling+Lucky&q=
    FF - prefs.js: network.proxy.ftp - 63.149.98.50
    FF - prefs.js: network.proxy.ftp_port - 80
    FF - prefs.js: network.proxy.gopher - 63.149.98.50
    FF - prefs.js: network.proxy.gopher_port - 80
    FF - prefs.js: network.proxy.http - 63.149.98.50
    FF - prefs.js: network.proxy.http_port - 80
    FF - prefs.js: network.proxy.socks - 63.149.98.50
    FF - prefs.js: network.proxy.socks_port - 80
    FF - prefs.js: network.proxy.ssl - 63.149.98.50
    FF - prefs.js: network.proxy.ssl_port - 80
    FF - prefs.js: network.proxy.type - 0
    Registry::
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SearchSettings"=-
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
    CFScriptB-4.gif
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Attach the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

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Attach the new ComboFix log and also let me know how your system is running.

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I am not quite sure what that was you attached.

Please run the instructions I provided for ComboFix before and attach the new log that is created to your next reply.

Also let me know how your system is running.

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Hi,

Looking better...

I see that your Java software is out of date. Please go to Start >> Control Panel >> Programs and Features >> uninstall all versions of Java.

Now download and install the newest version from here >> http://java.com/en/download/index.jsp

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Clear Java Cache

See this page for instructions on how to clear java's cache.

Go into the Control Panel and double-click the Java Icon. (looks like a coffee cup)

  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 Checked

    • Downloaded Applets
      Downloaded Applications
      Other Files

    [*]Click OK on Delete Temporary Files Window

    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.

    [*]Click OK to leave the Java Control Panel.

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Malwarebytes

I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Attach the log that is created for your next reply.

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ESET Online Scanner

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

  • Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
  • Save that text file on your desktop. Attach the contents of that log as a reply to this topic.
  • Close the ESET online scan, and let me know how things are now.

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Ok....good job!

Run Malwarebytes again and remove anything that is found. Attach the log that is made to your next reply.

-----------

  • Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:

    ClearJavaCache::
    File::
    C:\Documents and Settings\Todd\Application Data\Mozilla\Firefox\Profiles\g0dgi8n1.default\extensions\[email protected]
    C:\Documents and Settings\Todd\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\aadhdddigbgcdfdidaggdedhdedfdcgc\background.html
    C:\Documents and Settings\Todd\Local Settings\Application Data\Google\Chrome\User Data\Default\Default\aadhdddigbgcdfdidaggdedhdedfdcgc\ContentScript.js
  • Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
    CFScriptB-4.gif
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
  • ComboFix may request an update; please allow it.
  • ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
  • When finished, it shall produce a log for you. Attach the contents of the log in your next reply.

CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.

----------

Attach the new Malwarebytes and ComboFix logs and let me know how your system is running. :)

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Providing there are no other malware related problems...

IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D

This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.

The following will implement some cleanup procedures as well as reset System Restore points:

Press the Windows key + R and this will open the Run box. Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)

CF.jpg

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Clean up with OTL:

  • Right-click and Run as Administrator OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

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Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.

If you didn't already have it I would keep Malwarebytes AntiMalware though.

Here are some tips to reduce the potential for spyware infection in the future:

1. Internet Explorer. Even if you don't use it as your main browser it should be kept up-to-date because that is the browser Windows uses for updates.

Make your Internet Explorer more secure - This can be done by following these simple instructions:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

2. FireFox. If you use Firefox, I recommend installing the following add-ons to help make your Firefox browser more secure:

NoScript

AdBlock Plus

3. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:

  • Open Internet Explorer
  • Click on Tools > Internet Options
  • Press Security tab
  • Select Internet zone then place check next to Enable Protected Mode if not already done
  • Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
  • Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.

4. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.

5. Firewall

Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. I would personally only recommend using one of the following two below:

Online Armor Free

Agnitum Outpost Firewall Free

6. Make sure you keep your Windows OS current. Windows XP users can visit Windows update regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.

7. WOT (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.

8.Finally, I strongly recommend that you read How to Prevent Malware found here and also PC Safety and Security - What Do I Need?.

Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could be of assistance.

If you are the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

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